A number of our website’s and mobile applications use small files called cookies on your device to make our website / apps function better and improve security.
Policy Overview
This policy is designed to clearly explain your choices about the browser cookies that are used on our websites and web apps.
This policy applies to the following websites and applications:
- Website – Promotion of products and services
- Help Centre – Resources to improve products and services
- Status Page – Live information about the status of products and services
- Crypt – Secure messaging to keep sensitive info out of chat logs
- Mobile / Desktop Application – Resources to improve products and services
What are cookies?
Cookies are small files saved on your phone, tablet or computer when you visit a website or use an app. They are used to store information about how you use the website, such as the pages you visit and the features you use.
Cookies are not viruses or computer programs. They are very small files and do not take up much space. You can delete the cookies from the browser at any time and we wont be offended, a new cookie will be downloaded the next time you use or website or mobile application.
How we use cookies
We use cookies to:
- make our website work, for example by keeping it secure
- remember which pop-ups you’ve seen
- measure how you use our website, such as which links you click on (analytics cookies)
- help show you relevant content on social media and our other apps and websites
Analytics cookies send information about how our site / app is used to services called Hotjar and Google Analytics. We use the information these tools provide to improve our site and ensure we are providing relavant content for our visitors.
For more detailed information about cookies and how they are used to improve the quality of the informaton we provide online and your privacy please visit Cookies & You (external link).
Disable / Delete Cookies
How to disable browser cookies:
- Google Chrome
- Safari for macOS
- Microsoft Edge
- Other Browser
Disable Cookies in Google Chrome:
1) Select the Chrome menu icon.
2) Select Settings > Site Settings > Cookies and site data.
3) Deselect Allow sites to save and read cookie data.
Guidance for how to delete cookies on other browsers is available from the Cookies and You website provided by Osano. (External Link)
How to delete browser cookies
- Google Chrome
- Safari for macOS
- Microsoft Edge
- Other Browser
Chrome Instructions
Safari
Edge
Other
For more detailed information about cookies and how they are used to improve the quality of the informaton we provide online and your privacy please visit Cookies & You (external link).
Change Log
A record of key changes and updates to this policy will be detailed below:
1st October 2022
The cookie policy has been migrated to the help centre to provide version control features and tracking of amendments and changes, the contents of the policy remains unchanged.
