How Do I Cancel a Direct Debit?

You can cancel a Direct Debit mandate in one of the following ways:

    • Directly with your bank or via your online banking;
    • By contacting us directly to request that we cancel the direct debit;
    • Or by submitting a ticket with GoCardless to request the cancellation.

If submitting a ticket with GoCardless, please ensure you include the email address you’ve registered against your authorisation and the name of our company.

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