Resource Centre – Hixon Group

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Latest News


View the latest product news and announcements from the customer support team.

Billing & Payments

Billing Support

Learn how to find a copy of your invoice and manage your billing account / direct debits.

Getting Started

General FAQ’s

Are you setting up a new customer account? Here’s all the information you’ll will need.

Quick Fix Guides


Find solutions to resolve common technology issues quickly and easily without a ticket.

Microsoft Office 365

Quick Start Guides

Get up to speed in no time, download these popular Microsoft Office 365 quick start guides.


Video Library

Find training and tutorials for Office 365 and Office apps, including Outlook, Word…



Find time saving infographics for productivity applications like Teams,  Excel…

Automated Monitoring

System Status

View planned system maintenance and automated system status announcements.

If you haven’t found the information you’re looking for in our Help Center or if you need further assistance to resolve your issue please submit a support ticket.

Popular Articles

What’s trending on the Support Centre right now.

MS OneDrive Quick Start Guide

Download the Microsoft Excel Quick Start Guide. OneDrive Quick Start Guide from Hixon Group OneDrive (formerly known as SkyDrive, Windows Live SkyDrive, and Windows Live Folders) is a file hosting service and synchronization service operated by Microsoft as part of...

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MS Excel Quick Start Guide

Download the Microsoft Excel Quick Start Guide. Excel Quick Start Guide from Hixon Group Microsoft Excel is a spreadsheet software developed by Microsoft for Windows, macOS, Android and iOS. It features calculation, graphing tools, pivot tables, and a macro...

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Opening Hours

Office Opening Hours. Our normal office opening hours are as follows: Monday 09.00 - 21.00 Tuesday 09.00 - 21.00 Wednesday 09.00 - 21.00 Thursday 09.00 - 21.00 Friday 09.00 - 21.00 Saturday Closed Sunday Closed Please note: We provide a 24 hour call centre facility...

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Office 365 or Office 2016

What's the difference between Office 365 and Office 2019? Office 365 is a subscription service that ensures you always have the most up-to-date modern productivity tools from Microsoft. There are Office 365 plans for home and personal use, as well as for small and...

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How To Take a Screenshot (Apple Mac)

How To Take a Screenshot (Apple Mac). This is a quick step-by-step guide to taking screenshots. If you contact our support team they may ask you to take a screenshot, as they can be used by our Support Technicians to diagnose any issues you may be experiencing.  ...

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Resource Centre – Hixon Group

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If you need help or would like to work with us, feel free to get in touch.

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Telephone Support

Quick Tip: Our customer service team is happy to help you at any time. However, it’s faster and easier to submit a ticket online.

Need Help or Advice? Call us on 01782 365 124