Search for: Help Centre - Hixon Group Announcements View the latest news and announcements from the customer support team. Billing Support Learn how to get a copy of your invoice and manage your account / direct debits. General FAQ’s Are you setting up a new customer account? Here’s all the information you’ll will need. Troubleshooting Resolve common technology issues quickly and easily without raising a ticket. User Guides Access a wide range of user guides and top tips for popular productivity applications. System Status View planned system maintenance and automated status announcements.